# Kore.ai

> Enterprise conversational and agentic AI platform.

Source: https://trustkite.com/review/kore-ai/
Last updated: 2026-10-24

## Customer rating

No customer reviews on TrustKite yet.

## About Kore.ai

Kore.ai is an enterprise platform for conversational and agentic AI. Companies use it to build AI agents for customer service, employee support and process automation across chat and voice.

It includes tools for contact centres, search and knowledge, and governance for large deployments. Kore.ai is headquartered in Orlando, Florida, and is used by banks, healthcare providers and other large organisations. Pricing is arranged with sales.

## Key facts

- Founded: 2014
- Based in: United States
- Category: AI Customer Support
- Pricing: Contact for pricing
- Available on: Web, API
- Website: kore.ai

## Key features

- Enterprise AI agent platform
- Contact centre AI
- Employee support agents
- Search and knowledge AI
- Governance tools

## Best for

- Large enterprises
- Banks and insurers
- Contact centres

## Alternatives

- [Fin](https://trustkite.com/review/fin/): AI customer service agent that answers and resolves support conversations.
- [Zendesk](https://trustkite.com/review/zendesk/): Customer service platform with AI agents and copilot.
- [Ada](https://trustkite.com/review/ada/): AI customer service automation for enterprises.
- [Sierra](https://trustkite.com/review/sierra/): Conversational AI agents for customer experience.
- [Decagon](https://trustkite.com/review/decagon/): AI agents for enterprise customer support.
- [Freshworks](https://trustkite.com/review/freshworks/): Customer service and IT software with Freddy AI.

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